loader
Esse Quam Videri

Privacy Policy

Privacy Policy


Who we are


CIFA Education Management (CIFA) registered at 94-96 Seymour Place, W1H 1NB, London. Company Registration Number 12852521.

 

More information about CIFA Education Management can be found at www.cifa.ac

 

Your data privacy


CIFA is a data controller and committed to protecting the rights of individuals in line with data protection legislation. This privacy policy conforms to the requirements of the EU General Data Protection Regulation (GDPR) and may be changed as necessary to reflect changes in the law or in the provision of our services.

 

CIFA has a Data Protection Officer who can be contacted at the above address.

 

The information we may collect


We may use your personal information to:

  • Communicate with you

  • Manage payments

  • Administer and manage your membership with CIFA

  • Provide customer support

  • Monitor examination performance

  • Maintain certification and/or accreditation details

  • Maintain CPD records

  • Enhance our certifications and services

  • Fulfil disciplinary and regulatory functions

 

The legal basis for using your information:


  • Where it is contractually needed to provide you with our products or services

  • Where it is in our legitimate interests to do so

  • To comply with our legal obligations

  • With your consent

  • In the public interest

 

We only share information with:


  • Companies that introduce you to us, including your employer and accredited training provider

  • Other professional bodies

  • Examination delivery partners

  • Third parties whom we use to help deliver our products and services

  • Any relevant regulators

  • Companies you ask us to share your information with

 

International transfer of data

As we operate internationally, we may transfer information to other countries for the purposes described in this policy. We rely on multiple legal bases to lawfully transfer personal information internationally. These include your consent, compliance with a legal duty and European Commission approved model contractual clauses which require certain privacy and security protections.

 

Marketing

We may use your information, as necessary, to send you notifications and respond to you when you contact us. We may also use your information to promote new features or products that we think you may be interested in.

 

How long we keep your personal information

We will keep your personal information for as long as you are a customer and/or member of CIFA. After you stop being a customer and/or member, we may keep your data for one of the following reasons:

  • To respond to any questions or complaints

  • To maintain records according to rules that apply to us

We may also keep your data if we cannot delete it for legal or regulatory reasons or for statistical purposes. If we do, we will ensure that your privacy is protected, and the data only used for those purposes. We do not store any payment card information.

 

Your rights under data protection laws

As a data subject you have certain legal rights regarding data protection:

  • The right to be informed

  • The right to request access to your personal information

  • The right to have your personal information corrected

  • The right to object to certain processing of your personal information

  • The right to restrict processing of your personal information

  • The right to have your personal information erased

  • The right to move, copy or transfer your personal information

  • Rights in relation to automated decision-making


By using our site you accept these terms

  • By using our site, you confirm that you accept the terms of this policy and that you agree to comply with them.

    If you do not agree to these terms, you must not use our site.

    We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

  • Our Terms for employers and students and our agreement with instructors also apply to your use of our site. This is not an exhaustive list of the terms that apply to you.

    Users must be at least 16 years old to access this platform.

We may make changes to the terms of this policy

  • We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

Prohibited uses

  • You may not use our site:

    • in any way that breaches any applicable local, national or international law or regulation;

    • in any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect;

    • for the purpose of harming or attempting to harm minors in any way;

    • to bully, insult, intimidate or humiliate any person;

    • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards (see below);

    • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

    • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware; and/or

    • to upload terrorist content.

    You also agree not to:

    • reproduce, duplicate, copy or re-sell any part of our site;

    • share any content, including purchased content on the website with other parties, with the exception of any digital CV;

    • share access account details (such as passwords and usernames) for the site with other parties; and/or

    • access without authority, interfere with, damage or disrupt:

      • any part of our site;

      • any equipment or network on which our site is stored;

      • any software used in the provision of our site; or

      • any equipment or network or software owned or used by any third party.

Interactive services

  • We may from time to time provide interactive services on our site, including, without limitation:

    • Video-sharing facilities.

    • Chat rooms.

    • Bulletin boards.

    • Digital CVs, via a QR code.

    • Credit system to access information.

    • Videos, PowerPoints and documents as part of the course materials.

(interactive services.)

  • Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

    We will decide in each case, at our sole and absolute discretion, whether it is appropriate and economically and commercially viable to use moderation of the relevant service (including what kind of moderation to use) in the light of any risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.

    The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.

    Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

    We do not store terrorist content.

    Content Standards

    There are three types of users of this website: Students, Instructors and Employers. Each will be held to the following applicable content standards, and additionally their specific content standards.

    All types of Users must only contact others on this platform for appropriate educational or recruitment purposes (to prevent inappropriate communication)

    These content standards apply to any and all material which you contribute to our site, or comment upon the contributions of others (Contribution), and to any interactive services associated with it.

    The Content Standards must be complied with in spirit as well as to the letter. The standards apply to each part of any Contribution as well as to its whole.

    We will determine, in our absolute and sole discretion, whether a Contribution breaches the Content Standards.

    A Contribution must:

    • be accurate (where it states facts);

    • be genuinely held (where it states opinions);

    • comply with the law applicable in England and Wales and in any country from which it is posted; and

    • be conscious of potential offence to any and all other users or contributors to the platform.

    A Contribution must not:

    • be defamatory of any person;

    • be obscene, offensive, hateful or inflammatory;

    • bully, insult, intimidate or humiliate;

    • promote sexually explicit material;

    • include child sexual abuse material;

    • promote violence;

    • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

    • infringe any copyright, database right or trade mark of any other person;

    • be likely to deceive any person;

    • breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

    • promote any illegal content or activity;

    • be in contempt of court;

    • be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;

    • be likely to harass, upset, embarrass, alarm or annoy any other person;

    • impersonate any person or misrepresent your identity or affiliation with any person;

    • give the impression that the Contribution emanates from us, if this is not the case;

    • advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse; and

    • contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.

    For students

    • For the avoidance of doubt, any Contribution in the form of video content:

      • only be used for proper educational or employment recruitment purposes;

      • not contain harmful material. Harmful material includes but is not limited to terrorism, profanity, nudity, explicit sexual behaviour (including children), misrepresentation or advertisement of any product, and anything else we determine is harmful; and/or

      • not contain any of the following: criminal material (relating to terrorism, sexual exploitation of children, child pornography, racism and xenophobia), unclassified or unclassifiable videos, videos rated R18 or suitable for R18 rating and other material that might impair the physical, mental or moral development of persons under the age of 18.

    • For any contribution on a digital profile must not make any form of misrepresentation or negligent misstatement about the student.

    For instructors

    • For the avoidance of doubt, any Contribution in the form of video content:

      • only be used for proper educational or employment recruitment purposes;

      • not contain harmful material. Harmful material includes but is not limited to terrorism, profanity, nudity, explicit sexual behaviour (including children), misrepresentation or advertisement of any product, and anything else we determine is harmful; and/or

      • not contain any of the following: criminal material (relating to terrorism, sexual exploitation of children, child pornography, racism and xenophobia), unclassified or unclassifiable videos, videos rated R18 or suitable for R18 rating and other material that might impair the physical, mental or moral development of persons under the age of 18.

    • For any contribution in the form of course materials must not mislead or be fraudulent. The materials should be updated from time to time as deemed necessary to be considered fit for proper use.

    For employers

    • For any contribution to the platform where credits are spent to gain access to students digital CVs, the employer must not:

      • Misrepresent who they are;

      • Be involved in any criminal/ illegal activity/ business;

      • Act inappropriately towards the students, this includes but is not limited to, messaging the students regarding anything else but a legitimate employment opportunity; and/or

      • Fail abide by all relevant employment legislation in the UK, which includes but is not limited to the Equality Act 2010.

    Breach of this policy

    When we consider that a breach of this acceptable use policy has occurred, we may take such action as we deem appropriate.

    Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

    • Immediate, temporary or permanent withdrawal of your right to use our site.

    • Immediate, temporary or permanent removal of any Contribution uploaded by you to our site.

    • Issue of a warning to you.

    • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.

    • Further legal action against you.

    • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law.

    We exclude our liability for all action we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.

How this contract can be transferred

  • We can transfer our rights and obligations under these terms to any third party, provided this does not adversely affect your rights under these terms.

    Which country's laws apply to any disputes?

    If you are a consumer, please note that the terms of this policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction.

    If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.


Please note that, under certain circumstances, your right to have your personal information erased may be limited. Please keep us informed if your personal information changes during your relationship with us.

 

Requesting a copy of information held

You can request a copy of the personal information we hold on you by completing a subject access request (SAR) form or by writing to us.

  

If you have any queries about CIFA and the data protection policy, please feel free to contact us.

 

You also have the right to contact the Information Commissioner’s Office.